If you have a breeders or pet shop license, you should include this in your advert or place it on your profile, Petwise can add licensed status to your account for its duration if this information is sent to our
What contact details should my ad contain?
If a buyer needs to contact you via your advert, there are three different ways they can do so, depending on the information you have inputted to your advert listing. Email: You will recieve messages to your Petwise inbox and
Problems posting an advert?
Most adverts are posted without issue on Petwise but if you experience any difficulties, we are here to help you. You can simply follow the steps below or contact Petwise support via the live chat service or email to support@petwise.co.uk.
How well is my advert doing?
When you have posted an advert on Petwise, we believe it’s important to show you how well its performing, which is why we provide you with a list of information as a weekly or daily stat report. Searches: The number
Posting tips
General posting tips and information to create better adverts. Include an attractive title, instead of Labrador for sale in Brighton, try expanding on this e.g. “Lovely 2 year old male Labrador for rehoming in the Brighton area”. To maximise your
Why has my account been suspended?
Accounts may be suspended temporarily for a number of reasons. As a welfare first organisation, we take breaches of our guidelines very seriously. Please see our posting rules for more information. If you wish us to help you reactivate your
Advert rejection
Petwise moderate content placed on the site and reserve the right to refuse or withdraw any advert that is found to breach any Petwise policy. All adverts are the responsibility of the advertiser and Petwise take no responsibility for any
Acceptable conduct
What is deemed unacceptable conduct on my account or another persons? Rude or inappropriate language used in messages or adverts, hate speech and adverts targeting an individual, group or company are unacceptable on Petwise. Accounts found to be in breach
Duplicate adverts
As Petwise is a national website, covering much of the UK, there is no need to post repeated adverts, as these will just swamp the website and will actually discourage our users from messaging you. Duplicate adverts may be removed
Acceptable images
All Petwise animal listings must include an up to date picture of the animal being offered for rehoming. Adverts for litters of kittens/puppies must include a picture of the birth mother with the litter. Images must not contain any information